Next time you come to visit, you’ll notice we’ve made some important changes to the way we operate. Please help us to make your visit as healthy and safe as possible by taking a minute to read our checklist below before you travel to see us.

If you are unsure about anything at all, our friendly team is always on hand to help. We look forward to welcoming you safely from Tuesday 18th May 2021.

 FOR EVERYONE

  • You must sign your waiver before you arrive. If you haven’t done so yet, please check your booking confirmation email and do so now. Please make sure everyone in your group has signed their waiver.
  • There will be one-way systems in place throughout the parc, including all surf and adventure areas, at the Hilton Garden Inn and Wave Garden Spa.
  • We will have sanitising stations for you to use at all customer touch points.
  • For now, we are accepting contactless payments only.
  • Our food and beverage outlets will be open, and we will be following the appropriate guidelines for socially distanced dining. More information on dining can be found on our website.
  • We are following Welsh Government guidelines, and we will be reviewing all systems and operations as new guidance is released.

FOR SURFERS

  • There will be pre-surf ‘dry’ changing in the surf academy and post surf ‘wet’ changing in the original changing rooms.
  • For the time being there will no hot water, no showers, and no hair dryers in either changing facilities.
  • Your personal belongings will be secured in a box and kept in the surf academy. We have limited space, so please leave as many belongings as possible at home, or in your car.
  • Unless you are medically exempt, you will be required to wear a face mask during all safety demonstrations and the pre-surf briefing.

 FOR ADRENALINE INDOORS AND OUTDOOR ADVENTURES

  • You may have to wait for your session outside under cover, please ensure you are wearing appropriate clothing to keep you warm.
  • Unless you are medically exempt, you will be required to wear a face mask during all safety demonstrations.
  • Our lockers are not currently in use. Please leave as many belongings as possible at home, or in your car. Check our clothing requirements, and advice on jewellery, on the appropriate activity page before you visit.

If you have any additional questions or concerns, please don’t hesitate to contact us! You can call our customer service team on 01492 353 123 or email us on info@adventuresparcsnowdonia.com